IELTS letter format for complaining about a faulty computer/device When formulating a letter of complaint for the IELTS Task 1, keep the following tips in mind: Salutation: Use a formal greeting, like "Dear Sir/Madam," since you typically don't know the person you're writing to. Introduction: Begin the body of the letter by stating the purpose, i.e., you're writing to express your dissatisfaction with a product/service. Details: Provide particulars about the product/service, including when and where you purchased it and the problem you are experiencing. Use factual language and remain respectful. Solution: Offer a possible solution or request a specific action. Maybe a refund, replacement, or repair of the faulty product. Closing: End the letter with a formal closing, such as "Yours sincerely," followed by your full name. Remember to maintain a polite and formal tone throughout the letter, use accurate grammar and vocabulary, and